At Prosperity Path LLC, we value our clients and strive to provide top-notch PR and marketing services. Our Refund Policy is designed to outline the terms and conditions regarding refunds for our services. By engaging with Prosperity Path LLC, you agree to the terms outlined in this policy.
1. Scope of Refund Policy:
This Refund Policy applies to all services provided by Prosperity Path LLC related to public relations (PR) and marketing. This includes but is not limited to strategic PR services, digital marketing solutions, brand positioning and identity, and innovative content creation.
2. Eligibility for Refunds:
- Quality Assurance: If you are dissatisfied with the quality of our services, we encourage you to contact us immediately. We will work diligently to address and rectify any concerns or issues you may have.
- Service Delivery: Refunds may be applicable if there has been a failure on our part to deliver the agreed-upon services within the specified timeframe or according to the terms outlined in our service agreement.
- Cancellation within Cooling Off Period: Clients have the right to cancel our services within a specified "cooling-off" period after entering into an agreement with Prosperity Path LLC. The cooling-off period and conditions for cancellation will be outlined in the service agreement.
3. Non-Eligibility for Refunds:
- Change of Mind: Refunds will not be granted for services based on a change of mind or a shift in business priorities. It is essential for clients to thoroughly review our offerings and engage with us only when they are certain of their needs.
- Client's Failure to Cooperate: Clients are expected to provide necessary information, feedback, and cooperation for the successful execution of services. Refunds will not be applicable if a client's failure to provide essential inputs hinders the progress of the project.
- Third-Party Actions: Prosperity Path LLC is not responsible for circumstances beyond our control, including actions or decisions made by third-party entities. Refunds will not be granted for issues arising from external factors.
4. Refund Process:
- Initiating a Refund: Clients seeking a refund must submit a written request to Prosperity Path LLC outlining the reasons for the refund. The request should include relevant details, such as project timelines, deliverables, and any communication related to the issue.
- Review and Resolution: Upon receiving a refund request, Prosperity Path LLC will conduct a thorough review of the situation. We may request additional information or clarification from the client to better understand the nature of the issue.
- Resolution Period: The resolution period for refund requests will vary based on the complexity of the issue. Prosperity Path LLC is committed to providing a timely and fair resolution to refund requests.
5. Refund Types:
- Partial Refunds: In some cases, a partial refund may be offered based on the nature of the issue. This could be applicable if only specific aspects of the services rendered are deemed unsatisfactory.
- Full Refunds: Full refunds will be granted if Prosperity Path LLC acknowledges a failure on our part to deliver the agreed-upon services or if the client cancels within the cooling-off period as outlined in the service agreement.
6. Communication During Refund Process:
- Transparency: Prosperity Path LLC is committed to maintaining transparency throughout the refund process. We will keep clients informed of the progress, any additional information required, and the final resolution.
- Client Cooperation: Clients are expected to cooperate fully during the refund process by providing accurate information and responding to inquiries in a timely manner.
7. Changes to Refund Policy:
Prosperity Path LLC reserves the right to update or modify this Refund Policy periodically. Clients will be notified of any changes, and the updated policy will be effective upon posting on our website.
8. Contact Information:
For questions, concerns, or to initiate a refund request, please contact us at:
Prosperity Path LLC
[13445 TALL OAK PL,NEVADA CITY, CA 95959]
[support@prosperitypathllc.com]
[888-921-1118]
By engaging with Prosperity Path LLC, clients acknowledge and accept the terms outlined in this Refund Policy. It is advisable to review this policy regularly for any updates.